| Q:
When are your showroom and offices open?
A: We are open from
7:00 am until 4:30 pm Monday through Friday.
Q:
Where are you located?
A: We are located at
3025 Lapeer Rd., about 1 mile south of the Palace of
Auburn Hills. Take Exit 81 to South bound Lapeer Rd
from I-75.
Q:
Do you deliver?
A: We can deliver material
to your store or home for a fee. We use covered trucks
and will bring the material inside to begin the acclimation
process.
Q:
What materials do you carry? |
 |
A:
We carry some of the finest hardwood flooring products
available-both pre finished and unfinished. In addition,
we carry a variety of accessories and tools including
sanding equipment and sandpaper, multiple lines of finishes,
cork flooring, sundries, molding, doors, door hardware,
outdoor decking, safety material for floor sanding,
installation equipment, exotic flooring from all over
the world, custom borders and medallions, wood vents
of all species, and S4S lumber and rough lumber.
Q:
Do you have rental equipment?
A: Yes! We rent 220-volt
sanders, edgers, buffers and nailers. We also carry
all accessories for this equipment.
Q:
How long will it take to get material?
A: If we have your material
in stock we can deliver it within 1-2 days. If it needs
to be ordered and the mill has it in stock, expect it
in 3-4 days. If the mill has to make material for you
it could be 3-4 weeks depending on what material you
ordered.
Q:
Do you accept credit cards?
A: Yes, we accept Mastercard,
Visa, Discover and American Express.
Q:
Do we install and finish floors?
A: Premium Hardwoods
does not install any of the material that we sell, but
we do have a great referral list. These contractors
have no affiliation with us other than they purchase
material through us.
Q:
Do we guarantee our floors?
A: We stand behind what
we sell. Our floors will have a moisture content of
6% to 9% when we deliver it. If you have a problem,
please call us right away as our manufacturers work
with us closely to ensure that you receive a quality
product. We want you to be satisfied with your purchase.
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